Effective Date: 6/20/2025
Company Name: Tono Build LLC
Location: 1349 S 500 E Suite 225, American Fork, UT 84003
Contact: [email protected] | (801) 651-4658
1. Scope of Work
All remodeling and restoration services will be clearly outlined in a written agreement or project estimate. Any changes must be confirmed through a signed change order.
2. Estimates & Proposals
Estimates are free and based on the information provided during consultation. Final project costs may vary due to scope adjustments, material availability, or site conditions.
3. Payments
Payment terms are detailed in the project agreement and typically follow this schedule:
20–30% deposit before project start
Progress payments during the job
Final payment upon completion
Late payments may incur fees and delay work. Accepted forms of payment: check, ACH, and credit card (fees may apply).
4. Warranties
We offer a 1-year limited workmanship warranty on remodeling services. Material warranties are provided through manufacturers. Warranty does not cover misuse or third-party alterations.
5. Cancellations & Refunds
Cancellations must be made before material orders or labor begins. Refunds are subject to deductions for costs incurred. Cancellations after work starts may require additional charges.
6. Jobsite Expectations
Clients are responsible for securing pets, valuables, and notifying Tono Build LLC of known site issues (e.g., lead paint, asbestos). Our team keeps worksites clean and safe.
7. Insurance & Licensing
Tono Build LLC is fully licensed and insured, carrying general liability and workers’ compensation coverage. Proof available upon request.
8. Dispute Resolution
Disputes will be resolved through good-faith negotiation, followed by mediation if necessary. Legal claims will be handled in Utah jurisdiction.